Reproduce the issue and collect the logs for review. To disable logging: reg delete HKCU\Software\Microsoft\Office\16.0\Common\Logging /v EnableLogging To enable logging: reg add HKCU\Software\Microsoft\Office\16.0\Common\Logging /v EnableLogging /t REG_DWORD /d 1 To collect more verbose logging details, registry keys must be added.įor sign-in or activation issues, run the following commands to add or delete the registry key: These might include sign-in issues, installation and patching issues, or even app issues. When you troubleshoot Microsoft Office issues, traditional log settings sometimes don't collect enough information. This article was written by Eric Splichal, Support Escalation Engineer.
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